The superwise service - simply explained
superwise Basic
All system data is displayed and a service life forecast is created based on your information and the well-known algorithms of the tried-and-tested online service life calculator. In good time before the end of the safe operating time of the igus® e-chain system®, the igus® sales department will make you an offer to replace the system!
superwise Silver
The smart plastics condition monitoring components reliably prevent total failure caused by broken chains, blockage, or cable damage. In the event of a shutdown, you will be informed immediately by e-mail or SMS, and the igus® sales department will also be notified so that fast deliveries can be arranged if necessary. All reports are saved with measured values in the portal and can be evaluated at a later point in time for diagnostic purposes. In addition to the basic service, the system optionally records a movement profile, allowing for a more precise service life calculation or service planning.
superwise Gold
Additional sensors are installed in your system, which determine the actual wear of the e-chain systems® or cables. This status information is available to you 24/7 via the i.Cee portal and enables you to plan long-term maintenance and retrofits. Depending on the i.Cee hardware in use, sensor data can be saved for later evaluation. The i.Cee systems are designed to detect unusual operating conditions at an early stage and to generate preventive information in good time!