Solution
For a quick solution for the end customer, the manufacturer sent pen-sized tubes to all customers with instructions on how to apply lubricant to fix the problem. This meant significant costs and created a new problem. The new process was dirt and oil. This attracted dust and dirt into the axle area.
The ideal solution was quickly found- the metal bearings were replaced with
iglidur G300 plastic bearings. Significant costs were reduced immediately. iglidur bearings require standard machining tolerances, while metal requires precise machining and finishing. In addition to the rotating surface, iglidur also offers a lateral bearing surface.
The company reduced costs by 93%. Assembly times were reduced by ten minutes. The customer was not happy about having to perform maintenance and this was completely eliminated.