Solution
A new, more suitable solution was needed for this particular problem. This is where the decision-makers at BIOSET found what they were looking for in our twistable chainflex robot cables.
These were initially assessed regarding the most critical problem, which was the high failure rate of the cable connecting the devices and their hand-pieces. The
chainflex cables have significantly reduced breakage and fault rates, achieved a high level of customer satisfaction, increased the reliability of the connection system and ultimately lowered maintenance and repair costs. The major problems associated with the chemical influence of cleaning substances and asepsis on the cables have been virtually eliminated.
To BIOSET's great satisfaction, the chainflex robotic cables passed all resistance tests against mechanical stress, chemical attacks and electrical safety (dielectric strength and insulation quality) in the laboratory tests for product certification with flying colours. They combine high performance in terms of electromagnetic compatibility with excellent performance in all EMI tests. This meant that the chainflex products were approved for all of the customer's product lines and were also used in all devices that had already been manufactured before the approval. The increased reliability and reduction in the error rate brought added value to the company and a higher perception of value to the end customer, which improves customer loyalty and encourages people to purchase BIOSET products in future.